We are searching for a driven Analyst to join our thriving Customer Operations team in Pune. In this role, you will be responsible for offering exceptional customer service through our inbound chat platform. You will address customer inquiries efficiently, escalate complex issues to the appropriate team members, and participate in the enhancement of our customer service processes.

The ideal candidate will possess strong communication and interpersonal skills, a passion to customer satisfaction, and a solution-oriented mindset. Solid analytical skills and the ability to multitask multiple inquiries simultaneously are also necessary.

If you are excited about joining a fast-paced environment and making a significant impact on our customers, we encourage you to apply.

Looking for Inbound Chat Analyst in Pune! Join Eclerx

Are you passionate about providing exceptional customer assistance? Do you have excellent communication abilities? If so, we encourage you to apply for the Inbound Chat Analyst role at Eclerx in Pune!

We are a leading company that provides customer care solutions. Our workforce is passionate to delivering high-quality service to our clients.

As an Inbound Chat Analyst, you will be responsible for:

* Responding to customer requests in a timely and helpful manner

* Resolving with customer problems

* Recording customer details

This is opportunity to join a thriving team and make a real impact. We offer a attractive salary and benefits package.

If you are interested in this role, please submit your resume and cover letter to [email protected] .

Customer Support Specialist Eclerx

At Eclerx, we're seeking a driven and talented Individual to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Interaction for our valued customers, providing real-time assistance through our online chat platform. You will Resolve a wide range of customer inquiries, from Technicalsupport to billing questions and Feature information.

Your exceptional communication skills and Critical thinking abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!

• Duties include:
• Promptly respond to customer inquiries via chat.
• Extend clear and concise solutions to customer issues.
• Maintain accurate records of all customer interactions.
• Work together with other departments to resolve complex cases.

Eclerx Pune Seeks Talented Inbound Chat Analysts

Eclerx Pune is actively looking for talented and here enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. If you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for you.

• The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
• You will resolving customer inquiries, addressing technical issues, and ensuring a positive customer experience.
• We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.

Submit your application if you are a team player with a strong work ethic and a desire to make a difference. We offer a competitive compensation package and a dynamic work environment.

Motivating Opportunity for Growth: Inbound Chat Analyst at Eclerx

Are you a passionate individual with a talent for interpersonal skills? Do you thrive in a fast-paced environment and enjoy helping others? If so, then Eclerx has an remarkable opportunity for you! We are immediately seeking a talented Inbound Chat Analyst to join our growing team.

In this role, you will be the primary support for our valued customers via live chat. You will respond to inquiries in a timely and courteous manner, ensuring a seamless customer experience.

• Responsibilities include but are not limited to:
• Providing prompt and efficient responses to customer inquiries.
• Troubleshooting technical issues
• Maintaining a positive and helpful attitude

This is an opportunity to grow your skills in a dynamic environment. We offer a attractive benefits package and the chance to make a tangible contribution. If you are ready to take on this rewarding role, we encourage you to apply!

Launch an Inbound Chat Analyst Career at Eclerx, Pune

Are you a passionate individual with exceptional communication skills? Do you flourish in a fast-paced environment? If so, then explore this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.

As an Inbound Chat Analyst, you'll be the main point of interaction for customers seeking assistance via our online chat platform. You'll offer efficient and constructive solutions to their inquiries, guaranteeing a positive customer experience.

• Yourselves role will demand communicating with customers in a courteous and friendly manner.
• You will also be responsible for handling a variety of customer concerns
• The company offers a stimulating work environment with opportunities for growth.